How does the CPNP handle products that are returned or recalled?
How does the CPNP handle products that are returned or recalled? The CPNP requires manufacturers to notify the portal of any product recalls or returns to ensure consumer safety and maintain accurate records. When a product is recalled, the responsible person must provide information on the reason for the recall and details about the affected batches. This allows authorities to monitor compliance and protect consumers from potentially harmful products. Additionally, proper notification of recalls helps inform consumers about safety issues and the steps being taken to address them. Effective recall management through the CPNP is essential for maintaining public trust in cosmetic products and brands (European Commission, 2022).